Shipping policy

At Paramii Gem, we are committed to delivering your gemstones safely and promptly. Please read our shipping policy carefully to understand our delivery process, timelines, and related terms.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Customized or personalized items may take 5–7 business days to prepare.
You will receive an email confirmation with tracking details once your order is shipped.

2. Shipping Methods & Delivery Time

We offer reliable shipping options:

Standard Shipping: 5–10 business days (depending on location).
Express Shipping: 2–5 business days (additional charges may apply).
Delivery times are estimated and may vary due to factors beyond our control, such as carrier delays, customs, or natural events.

3. Shipping Charges

Shipping costs are calculated at checkout and depend on the shipping method, order weight, and destination.
Free shipping may be available for orders over a certain amount (as specified on our website).

4. International Shipping

We ship worldwide. Delivery times and shipping costs vary by country.
Customers are responsible for customs duties, taxes, and import fees applicable in their country.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.
You can track your shipment online using the provided tracking link.

6. Damaged or Lost Items

Please inspect your package upon delivery.
If your order arrives damaged or is lost during shipping, contact us immediately at contact@paramiigems.com.
Paramii Gem will assist you in filing a claim with the shipping carrier and, if necessary, provide a replacement or refund.

7. Important Notes

Delivery times are estimates and are not guaranteed.
Paramii Gem is not responsible for delays caused by shipping carriers, customs, or natural events.

For questions regarding shipping, delivery, or order tracking, please contact our support team:

Email : contact@paramiigems.com
Phone : +1 (555) 123-4567